eReferrals

Move Referrals from Paper to a Secure, Reliable, Seamless Workflow

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DMF eReferrals

Electronic Patient Referrals

GeneCIS Clinical Portal

eReferrals, a module of GeneCIS, enables healthcare providers to securely create, manage, track, and receive referrals electronically. Whether referring patients externally to another healthcare provider or managing internal eConsults between departments, GeneCIS eReferrals streamlines referral management while improving communication, visibility, and patient care.

Paper-Based Referral Processes Create Unnecessary Risk

Many healthcare organisations continue to rely on paper forms, fax, email, or disconnected systems to manage patient referrals. These manual processes can lead to:
  • Lost or misplaced referrals
  • Delayed patient treatment
  • Incomplete clinical information
  • Duplicate administrative work
  • Limited visibility into referral status
  • Communication breakdowns between care teams
  • Increased governance and compliance risk
GeneCIS eReferrals replaces these manual processes with a secure, cloud-based platform that connects clinicians and care teams through a single electronic referral workflow.

One Platform. Multiple Referral Workflows.

GeneCIS eReferrals supports a range of referral scenarios across healthcare organisations.

How eReferrals work

External Referrals

Securely refer patients between hospitals, clinics, specialists, and community healthcare providers using a fully electronic workflow.

Internal eConsults

Support referrals and consultations between departments within the same hospital or healthcare organisation, helping clinicians collaborate more efficiently while maintaining complete patient visibility.

Key Features

  • Secure, cloud-based deployment
  • Electronic referral creation and submission
  • External referral pathways
  • Internal hospital eConsult workflows
  • GP laboratory eRequests
  • Clinician identity authentication
  • Centralised referral worklists
  • Referral review, acceptance, and rejection
  • Requests for additional information
  • Appointment scheduling
  • Referral status updates
  • Visit detail capture
  • Reporting across referral activity
  • Electronic audit trail
  • Integration with clinical, hospital, and laboratory systems

Built for Connected Healthcare

GeneCIS eReferrals integrates with the wider GeneCIS Clinical Portal and existing healthcare systems, enabling organisations to modernise referral management without disrupting established clinical workflows.
Whether managing referrals across hospitals, departments, laboratories, or community providers, eReferrals helps healthcare organisations replace paper and fax-based processes with secure, efficient digital workflows.

Frequently Asked Questions

  • What system do hospitals use for managing eReferrals?

    Many hospitals use the eReferrals solution, part of the GeneCIS Clinical Suite from DMF Systems, to manage referrals electronically. This system enables real-time communication between primary and secondary care, improving referral turnaround times and patient outcomes.

  • How do I send an electronic referral?

    You can send an electronic referral using the eReferrals module, part of the GeneCIS Clinical Suite from DMF Systems, which allows GPs and other healthcare providers to securely send referrals to hospitals and specialists. The process is faster and more reliable than paper-based referrals, with built-in tracking and acknowledgment features.

  • Can GeneCIS Clinical Portal be hosted on the cloud?

    Yes, GeneCIS Clinical Portal can be hosted in the cloud on AWS or Microsoft Azure. GeneCIS Clinical Portal can also be hosted On-Premises on the hospital/healthcare facility’s network if preferred.

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What our customers are saying about us

  • Dr. Marie Therese Cooney

    Consultant, AMU, St Vincents University Hospital

    GeneCIS Clinical Platform

    “The impact of GeneCIS clinical platform has been huge…its a real advance in terms of patient management, it reduces the duplication of work and facilitates better communication with GP’s”.