The current process of referring patients for speciality or follow-up care is notably a disjointed process. Typically, all participants in the referral process must rely on paper, telephone calls and faxes for communication and coordination. Often the onus is on the patient to organise the referral appointment. The result of this process presents numerous opportunities for miscommunication, delays in follow-up care, loss of hard copy referrals, and there is no viable method for referring providers to assess the referrals process.
Current paper based solutions are also unable to trace the patients journey at any given time and high administration costs apply also. DMF have developed a multi-speciality patient referral system that facilitates referral processes agreed between the hospitals & referring doctors. Patients can be referred internally and externally for: Consultations, Tests, Examinations, Diagnostic Procedures & Minor Surgeries... via our eReferral System.
Benefits for Patients
Significant improvements in follow-up care coordination by the creation of accurate and timely referrals.
Medical decisions are enhanced as each provider involved has the full patient information available to them.
Greater control over quality of data provided.
Improved timeliness and referral intervention.
Benefits for Service Providers
Patient Tracking results in reduced DNA’s.
The necessity of the referral is ensured
Enables higher referral volume that can be managed by smaller staff.
Full management reporting functionality.
Direct referral to clinicians work list bypasses patient outcomes.
Standard, predictable and monitored referral process.
Configurable rules based guidelines
Access to patient information and national guidance
Integrates with GP PMS Pre-Populating Patient Demographics
The referring doctor can either refer the patient directly onto the consultants work list or through admissions, depending on the requirements. The consultant later reviews the referral and either accepts or rejects each referral. Appointments for accepted referrals are booked in the hospital and details are sent to the patient.
Alternatively the referring doctor has access to the consultant’s diaries and can book an appointment directly for the patient from their surgery. The patient is given the appointment details in the GP’s surgery.
The eReferrals product is a module of the clinical portal package or can be supplied as a standalone product that can be easily integrated into an existing hospital system. It can also be configured for multiple hospitals; each hospital having its own view of the data. As it is also a web based product, it can be accessed from anywhere with a functioning Internet browser, from any device.